Customer Support & Complaints

Need help with an Amtech product? Tell us what's happening and we'll route your request to the support team for your city. Every request gets a ticket number, so you can quote it whenever you follow up.

Central support line (call or WhatsApp): +923458204167

Email: info@amtechsys.com

Other ways to reach us

• Call or WhatsApp: +923458204167
• Email: info@amtechsys.com
• Under SLA? Choose SLA service visit as the issue type and we'll schedule it with you.

FAQ

How do I get a ticket number?

Submit the form below. Every request gets a ticket number (for example AMT-1234), and our support team will share it with you when they contact you. Please quote it whenever you contact us.

My screen is new. Is support covered?

Every interactive touch screen and video conferencing system we sell includes a first-year SLA in the price. See SLA & Warranty for details.

What happens after the first year?

You can renew the SLA every year, with renewal at 10% per year. Renewal includes parts and warranty, so your annual cost is predictable. See SLA & Warranty.

Who will handle my request?

Your request goes to the support team for your area: Karachi, Sindh and Balochistan; Punjab; or Islamabad, Rawalpindi, KP, AJK and Gilgit-Baltistan. If you choose "Other / not sure", our Karachi support team picks it up and routes it.

See our SLA & Warranty Policy →

Call or WhatsApp +923458204167 · info@amtechsys.com